Team Dynamics Expectations

How we resolve conflict within the team.
1. Effective communication is key
Communicate clearly and directly
This includes checking-in frequently, and informing team members about important  meetings/events/progress  
When asked a question, answer first (Yes or No); then provide detailed explanation
Unscheduled/unplanned status updates (i.e., while grabbing coffee): give one or two  lines about what matters most to the company
Text, Slack, or call when following up on an high-priority issue
2. Pressure Test
Proactively ask hard questions in a team setting
3. Be prepared for ad hoc informal syncs 
The team often has impromptu informal sync-ups across workstreams to ensure everyone is updated
4. Delegate, not assign
When providing direction, ask the responsible person to repeat back what he or she needs to do to ensure there is no misunderstanding
Manage deliverables to/from anyone and everyone to a specific deadline
5. Do not become the bottleneck of information
Communicate effectively and timely to leadership and to your team
6. Following up on a request
Just because you delivered information doesn’t mean the recipient is fully notified. You have to engage and confirm that they received and understood your message
Until you have received verbal or written feedback responding to your request, it is your responsibility to persistently follow up until you get an answer
7. Phone calls 
Never decline a call from your mother (the woman who gave birth to you) or grandmother (the woman who spoils you the most) in a team meeting, but do tell them you are busy and will call them back; no one else is granted this exception
8. Aggressively integrate yourself into the team and other new joiners
Effective Communication
Protocol for Meetings
Last modified 11mo ago